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Sales and Collections Interns
4G Capital
About 4G Capital
4G Capital is a leading provider of unsecured working capital lending in Kenya and Uganda, committed to empowering micro and small businesses through accessible financing and business training.
The company leverages mobile money, proprietary fintech systems and data-driven credit assessment to provide entrepreneurs with timely access to credit and the knowledge needed to grow their businesses.
Through its mission of unlocking human potential, 4G Capital is helping drive financial inclusion and supporting the growth and sustainability of small businesses across its markets.
About the Opportunity
4G Capital is inviting applications from passionate, motivated and results-driven individuals to join its team as Sales and Collections Interns across Uganda.
The successful candidates will support the company's lending operations by identifying and acquiring new customers, generating loan sales, managing loan collections and maintaining healthy loan portfolios.
The role provides an opportunity to gain practical experience in sales, credit management, loan origination, customer relationship management and financial services.
Interns will also engage directly with micro and small business owners, helping them access financial solutions and business knowledge that support their growth.
Key Responsibilities
1. Loan Origination and Sales
Identify and generate new business leads to support customer acquisition and loan growth.
Engage prospective clients and assess their financing needs.
Conduct due diligence on potential borrowers in line with established credit procedures.
Promote appropriate loan products and support customers throughout the loan application process.
Provide business training and guidance in financial management and business planning.
2. Loan Collections and Portfolio Management
Support timely loan repayments through effective collections activities.
Maintain regular communication with clients regarding repayment schedules and outstanding obligations.
Monitor assigned loan portfolios and identify potential repayment challenges.
Address payment discrepancies and follow up on overdue accounts.
Contribute to maintaining a healthy and sustainable loan portfolio.
3. Default Management
Follow up on customers with overdue loan repayments.
Handle default cases professionally and in accordance with company procedures.
Engage customers to understand repayment challenges and negotiate appropriate repayment arrangements.
Escalate complex or unresolved accounts to the relevant teams.
Apply a customer-focused approach while ensuring adherence to collection policies.
4. Customer and Stakeholder Relationship Management
Build and maintain strong relationships with existing and prospective customers.
Develop relationships with referral partners and other relevant stakeholders.
Provide customers with guidance and support throughout the lending and repayment process.
Promote customer satisfaction and encourage long-term business relationships.
5. Risk and Credit Management
Adhere to established credit policies, procedures and regulatory requirements.
Conduct thorough customer due diligence to support responsible lending.
Identify potential credit risks and escalate concerns appropriately.
Support effective loan portfolio monitoring and risk mitigation.
6. Market and Product Knowledge
Stay informed about market trends, competitor offerings and customer needs.
Develop a strong understanding of the company's financial products and services.
Identify opportunities to improve customer acquisition and loan portfolio performance.
Qualifications and Requirements
The original advert does not specify formal academic qualifications or a minimum experience requirement. However, applicants should demonstrate the following competencies:
Strong interest in sales, financial services, credit management and customer relationship management.
Good communication and interpersonal skills.
Ability to engage prospective and existing customers professionally.
Strong negotiation and relationship-building abilities.
Good organizational and time-management skills.
Ability to work towards sales and collections targets.
Strong attention to detail and willingness to follow established procedures.
A proactive, self-motivated and results-oriented approach.
Ability to work effectively with customers from diverse business backgrounds.
Commitment to promoting financial inclusion and supporting small business development.
Internship Details
Position: Sales and Collections Interns
Location: Across Uganda
Internship Duration: One month.
Stipend: A stipend will be provided during the one-month internship.
Contract: Further employment will be considered after the internship, subject to confirmation based on performance and role suitability.
Working Days: Monday to Friday.
Working Hours: 8:00 AM – 5:30 PM.
Why Join 4G Capital?
4G Capital offers an opportunity to contribute to financial inclusion while developing valuable professional skills in the financial technology and lending sector.
Key benefits include:
Purpose-Driven Work: Contribute to initiatives that empower micro and small business owners and support economic growth in local communities.
Professional Development: Gain practical experience and develop skills in sales, loan management, collections and customer engagement.
Career Growth Opportunities: Access opportunities to develop professionally, take on greater responsibilities and build a career in financial services.
Collaborative Work Environment: Join a team that values teamwork, innovation and shared success.
Performance-Based Incentives: Access performance-related bonuses and other benefits in line with company arrangements.
How to Apply
Interested candidates who are passionate about sales, financial inclusion and supporting small businesses are encouraged to apply online through the official 4G Capital recruitment portal.
