M-KOPA Uganda

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M-KOPA Uganda

Talent Acquisition Manager – Uganda

About the Role

M-KOPA is seeking an experienced and strategic Talent Acquisition Manager to lead recruitment across Uganda and support hiring initiatives across other markets, including Kenya, Ghana, South Africa, Nigeria and Europe.

This role presents an opportunity for an accomplished recruitment professional to go beyond filling vacancies and play a strategic role in shaping hiring priorities, building talent pipelines and advising business leaders on recruitment strategies.

The successful candidate will work closely with leadership teams to attract top talent across multiple functions, including field sales, customer support, operations, technology, finance, fraud and senior leadership.

The position requires a strong understanding of the Ugandan labour market, excellent sourcing capabilities and the ability to manage diverse recruitment demands in a fast-growing, multinational organization.

Key Responsibilities

Lead and manage end-to-end recruitment across a broad range of positions in Uganda and other international markets.
Partner with leadership teams and hiring managers to define recruitment needs, develop job briefs and establish effective hiring strategies.
Build and maintain strong talent pipelines through direct sourcing, referrals, professional networks and community relationships.
Develop and strengthen recruitment sourcing strategies to attract qualified candidates across different professional disciplines.
Manage high-volume and specialist recruitment processes while ensuring quality of hire.
Advise hiring managers on talent availability, market conditions and realistic recruitment expectations.
Monitor recruitment performance and use relevant metrics to evaluate the quality and effectiveness of hiring processes.
Leverage artificial intelligence and digital recruitment tools to improve sourcing, candidate assessment and overall recruitment efficiency.
Use recruitment and productivity platforms, including Claude, Notion and Ashby, to support talent acquisition activities.
Build strong relationships with candidates and stakeholders throughout the recruitment process.
Support the organization's continued growth by ensuring recruitment strategies align with business expansion and workforce requirements.

Qualifications and Requirements

Interested candidates should demonstrate the following qualifications and competencies:

Proven end-to-end recruitment experience within the Ugandan labour market.
Demonstrable experience managing both high-volume and specialist recruitment.
Strong candidate sourcing and attraction skills through job advertisements, referrals and professional networks.
In-depth understanding of the Ugandan talent market and recruitment landscape.
Ability to advise hiring managers on market conditions and candidate availability.
Strong negotiation and candidate engagement skills, including the ability to manage counter-offers and successfully close candidates.
Experience recruiting across multiple functions and professional levels.
Excellent stakeholder management and communication skills.
Strong organizational, planning and problem-solving abilities.
Ability to work independently, manage competing priorities and deliver measurable recruitment outcomes.

Experience recruiting in other African markets will be a significant advantage and an opportunity for professional growth.

About M-KOPA

M-KOPA is a leading technology-enabled financing platform focused on expanding access to essential products and financial services across Africa.

In Uganda, the company has unlocked more than UGX 1 trillion in credit for over one million customers. According to the employer, 53% of its Ugandan customers purchased their first smartphone through M-KOPA, while 86% use their devices to generate income.

Across its markets, M-KOPA has served more than 10 million customers and employs over 2,500 people, supported by a network of more than 35,000 agents.

The company has doubled its customer base from 5 million to 10 million in less than two years, creating a growing need for strategic talent acquisition to support its continued expansion.

Work Arrangement

This is a remote position with a minimum requirement of one day per week at the office.

The successful candidate will work within the UTC-1 to UTC+3 time zones and collaborate with a diverse, geographically distributed team across the United Kingdom, Europe and Africa.

Reporting to: Head of Talent Acquisition (TA).

What Makes This Opportunity Unique?

Opportunity to lead recruitment across multiple African and international markets.
Direct collaboration with senior leadership and business decision-makers.
Exposure to diverse recruitment functions, from field sales and operations to technology and executive leadership.
Opportunity to build and strengthen strategic talent acquisition systems.
Exposure to modern recruitment technologies and AI-powered tools.
Opportunity to contribute directly to the growth of a rapidly expanding fintech organization.