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Human Resources Officer

Uganda Communications Commission

Location: Kampala, Uganda
Department: Human Resources & Administration
Division: Human Resources
Reports to: Senior Officer Welfare and Employee Relations
Job Grade: UCC 6
Employment Type: Full-time

Job Summary

The Human Resources Officer will support the Human Resources department by providing efficient administrative and operational support in recruitment, HRIS management, payroll input, document handling, leave administration, and staff welfare to ensure smooth HR processes and improved employee satisfaction.

Key Responsibilities

Employee Support

  • Serve as the primary contact for employees’ HR-related queries.

  • Provide guidance on day-to-day workplace matters.

  • Ensure a responsive and supportive HR service.

Recruitment & Onboarding

  • Assist in drafting job advertisements.

  • Support shortlisting and interview coordination.

  • Provide secretarial support during interviews.

  • Send interview invitations and regret notices.

  • Coordinate onboarding of new employees.

Payroll & HRIS Administration

  • Support payroll preparation and processing.

  • Capture and verify employee data accurately.

  • Maintain staff records in the HR Information System (HRIS).

  • Conduct regular data audits to ensure compliance.

Records Management

  • Maintain complete and updated personnel files.

  • Ensure confidentiality of employee records.

  • Comply with data protection requirements.

Leave & Welfare Administration

  • Coordinate leave management processes.

  • Track leave balances and documentation.

  • Support staff welfare programs such as:

    • Medical insurance

    • Health and safety initiatives

    • Staff gifts

    • Weddings

    • Bereavement support

    • Birthdays

General HR Operations

  • Issue staff identity cards and business cards.

  • Coordinate staff uniforms.

  • Draft salary loan insurance letters.

  • Perform other duties assigned by the supervisor.

Key Performance Indicators (KPIs)

  • Data accuracy rate

  • Timeliness of HR data updates

  • Payroll input accuracy

  • Properly managed staff records

  • System data integrity compliance

  • Leave management efficiency

  • Timely staff support

  • Confidentiality compliance

Qualifications & Experience

  • Bachelor’s degree in:

    • Human Resource Management

    • Industrial Psychology

    • Organisational Development

  • Minimum 3 years’ progressive HR experience

  • Experience must include:

    • Payroll support

    • HRIS administration

    • Recruitment and selection

    • Employee records management

    • Employee lifecycle management

Key Skills & Competencies

Technical Skills

  • Human resource management knowledge

  • Proficiency in Microsoft Office

  • Experience managing HRIS systems

Behavioural Skills

  • High integrity

  • Strong communication skills

  • Interpersonal skills

  • High confidentiality standards

How to Apply

Interested candidates should submit their application through the official application portal.

Application Method: Online Application

Join the FITSPA community and get involved in the development of the Fintech ecosystem.

1st Floor, Wildlife Tower

Plot 31 Kanjokya St

P. O. Box 111834, Kampala

info@fitspa.ug

(+256) 393 225 818

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Copyright 2026, All Rights Reserved

Join the FITSPA community and get involved in the development of the Fintech ecosystem.

1st Floor, Wildlife Tower

Plot 31 Kanjokya St

P. O. Box 111834, Kampala

info@fitspa.ug

(+256) 393 225 818

News Letter

Get business news, tip and solutions to your problems from our experts.

Copyright 2026, All Rights Reserved

Join the FITSPA community and get involved in the development of the Fintech ecosystem.

1st Floor, Wildlife Tower

Plot 31 Kanjokya St

P. O. Box 111834, Kampala

info@fitspa.ug

(+256) 393 225 818

News Letter

Get business news, tip and solutions to your problems from our experts.

Copyright 2026, All Rights Reserved