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Customer Success and Retention Lead

ChapChap

At ChapChap, we believe customer success is the heart of sustainable growth and we’re expanding our team. We’re looking for a dedicated Customer Success and Retention Lead to strengthen relationships, enhance agent experience, and ensure our users get maximum value from our platform.

If you’re passionate about customer insights, loyalty strategies and building meaningful engagement, this is your chance to make an impact.

Apply before 30th December 2025 by sending your CV and cover letter to careers@chapchap.co

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1st Floor, Wildlife Tower

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info@fitspa.ug

(+256) 393 225 818

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Join the FITSPA community and get involved in the development of the Fintech ecosystem.

1st Floor, Wildlife Tower

Plot 31 Kanjokya St

P. O. Box 111834, Kampala

info@fitspa.ug

(+256) 393 225 818

News Letter

Get business news, tip and solutions to your problems from our experts.

Copyright 2025, All Rights Reserved

Join the FITSPA community and get involved in the development of the Fintech ecosystem.

1st Floor, Wildlife Tower

Plot 31 Kanjokya St

P. O. Box 111834, Kampala

info@fitspa.ug

(+256) 393 225 818

News Letter

Get business news, tip and solutions to your problems from our experts.

Copyright 2025, All Rights Reserved