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Customer Acquisition Officer

Pahappa Limited

Employer: Pahappa Limited
Location: Kampala, Uganda
Job Type: Full-time / Consultant
Category: Business Development / Sales

Job Summary:
Pahappa Limited is seeking a results-driven Customer Acquisition Officer to generate new business, acquire customers, build a strong sales pipeline and achieve assigned revenue targets. The role requires candidates who can demonstrate measurable customer acquisition results and a proven ability to deliver against sales targets.

Key Responsibilities:

Identify, prospect and acquire new customers through calls, emails, networking, referrals and other approved channels.

Generate, qualify and develop new business opportunities.

Achieve assigned customer acquisition and revenue targets.

Conduct customer meetings, sales presentations and product demonstrations.

Identify customer needs and recommend appropriate products or solutions.

Prepare and submit sales proposals and quotations.

Follow up on leads, sales opportunities and outstanding quotations.

Address customer objections, negotiate terms and close sales.

Build and maintain a healthy customer acquisition pipeline.

Maintain accurate customer information and update CRM records.

Prepare regular sales reports and revenue forecasts.

Develop and maintain strong relationships with existing and prospective customers.

Monitor market trends and provide feedback on competitors and customer needs.


Requirements:

Diploma or Bachelor's degree in Business, Marketing, Commerce, Information Technology, Computer Science or a related field.

At least 2 years of experience in sales, business development, customer care or a related field.

Proven ability to work towards and achieve sales targets.

Strong communication, presentation and interpersonal skills.

Excellent prospecting, negotiation and sales-closing abilities.

Good customer relationship management skills.

Ability to work independently, meet deadlines and perform under pressure.


Added Advantage:

Experience selling or marketing:

Software as a Service (SaaS) products.

Human Resource (HR) technology solutions.

Fintech products and services.

Telecommunications services.

Information Technology (IT) solutions.

Other technology-based products and services.


Performance Expectations:

Applicants should be prepared to demonstrate:

The sales targets they were previously assigned.

The actual sales results and customer acquisition figures they achieved.

The strategies and activities they used to achieve those results.


Relevant Backgrounds:

Customer Acquisition Officer

Business Development Officer

Sales Executive

Sales Representative

Account Executive

Account Manager

Business Development Executive

Client Acquisition Specialist

SaaS Sales Executive

Fintech Sales Officer

IT Solutions Sales Officer

Customer Success and Sales Executive

How to Apply:
Apply online through the Pahappa HR application portal.


Join the FITSPA community and get involved in the development of the Fintech ecosystem.

1st Floor, Wildlife Tower

Plot 31 Kanjokya St

P. O. Box 111834, Kampala

info@fitspa.ug

(+256) 393 225 818

News Letter

Get business news, tip and solutions to your problems from our experts.

Copyright 2026, All Rights Reserved

Join the FITSPA community and get involved in the development of the Fintech ecosystem.

1st Floor, Wildlife Tower

Plot 31 Kanjokya St

P. O. Box 111834, Kampala

info@fitspa.ug

(+256) 393 225 818

News Letter

Get business news, tip and solutions to your problems from our experts.

Copyright 2026, All Rights Reserved

Join the FITSPA community and get involved in the development of the Fintech ecosystem.

1st Floor, Wildlife Tower

Plot 31 Kanjokya St

P. O. Box 111834, Kampala

info@fitspa.ug

(+256) 393 225 818

News Letter

Get business news, tip and solutions to your problems from our experts.

Copyright 2026, All Rights Reserved