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Business Development Officers
4G Capital
Location: Uganda (with travel when required)
Reporting to: Operations Specialist
Core Hours: 8:00 – 17:30 (Monday – Friday), 8:00 – 14:30 (Saturday)
Company Overview
4G Capital is the market leader in unsecured working capital lending in Kenya and Uganda. The company empowers micro and small businesses to grow and succeed by providing instant access to credit and training to unlock business growth, maximizing the impact for micro business owners. Products and services are delivered via mobile money and proprietary fintech systems supported by data-led algorithmic underwriting.
4G Capital is an award-winning organization and Africa’s highest scoring fintech B Corp, reflecting the highest standards in global ESG and impact assessment.
Purpose: To Unlock Human Potential for Good
Mission: To Grow Business with Capital and Knowledge
Vision: The First Choice for MSME Growth in Africa
Role and Purpose
The Business Development Officer plays a key role in managing relationships between the company, distributors, and internal teams including operations, finance, and headquarters staff. The position is responsible for identifying new business opportunities, strengthening distributor relationships, and supporting revenue growth by expanding the company’s market presence.
The role also ensures that distributor customer data remains accurate and up to date while supporting new business initiatives and achieving sales targets.
Key Responsibilities
Manage ongoing relationships with customers, distributors, and respective Sales Managers.
Collect and maintain accurate customer data records from distributors to ensure the call center has up-to-date information.
Research and identify new business opportunities including new markets, growth areas, customers, and partnerships.
Generate leads and cold-call prospective distributors.
Identify and engage appropriate contacts within organizations.
Convert leads into new business opportunities to increase the client base.
Provide KUZA-specific training to distributors and their staff to support customer conversion.
Support marketing activities when required.
Prepare accurate and timely management reports including customer preferences, trends, and market opportunities.
Perform additional duties as assigned by the company.
Conduct route accompaniments with distributor staff and support trade customer conversions.
Key Performance Indicators
Monthly number of accounts closed.
Collection of 2,000 customer data records monthly for the assigned portfolio.
Monthly home market data clean-up.
Personal Attributes and Competencies
Strong communication and presentation skills.
Ability to handle confidential information responsibly.
Strong organizational skills with high attention to detail.
Excellent time management and multitasking ability.
Problem-solving skills and strong attention to detail.
Strong service-oriented mindset.
Proactive, energetic, and results-driven attitude.
Ability to work independently and as part of a team.
Positive attitude with enthusiasm for achieving high standards.
Academic Qualifications and Experience
University diploma or degree from a recognized institution.
Computer literacy.
Excellent communication skills.
Ability to work with minimal supervision.
Minimum 2–3 years of customer-facing experience in business development, B2B or B2C environments.
Background in sales and marketing is preferred.
Experience working with FMCG companies, financial institutions, or fintech companies is an added advantage.
