Call for Consultant to conduct training on Product Management

The Financial Technologies Service Providers Association (FITSPA) is an independent, nonprofit, membership-based organization that aims to create a conducive environment to stimulate innovation in the financial services sector by increasing access to affordable financial services through ICT and promoting inclusion in a suitable way.

BACKGROUND OF THE CONSULTANCY

This consultancy is commissioned by FITSPA through support of other Partners. FITSPA invites proposals from suitably qualified consultants to conduct a Training on Product Management in the FinTech Industry.

Product management plays a critical role in the innovation cycle by helping to identify and prioritize new product ideas, managing the development process, and ensuring that the product meets the needs of customers and the business.

Product managers are responsible for managing the development process from ideation to launch. They work closely with engineers, designers, and other stakeholders to ensure that the product is built according to specifications and meets customer needs. Product management plays a critical role in driving innovation within an organization by helping to identify, prioritize, and develop new products that meet customer needs and drive business growth.

The training is intended to give an opportunity to members more especially women to acquire knowledge on product management and its importance in the innovation cycle.

Under the supervision of FITSPA’s Programs and Activities Lead, the consultant will conduct the Product Management training to help members upskill in Product management in the FinTech Industry.

SCOPE OF WORK

1. Create a course module on Product management in the technology sector. The course will facilitate up to 50 members in the tech sector to gain comprehensive understanding of product management. The content will be shared with the FITSPA Team Lead for approval before the commencement of the training.
2. Training of Members. The training shall be done based on the approved content of the selected modules by the FITSPA Team Lead.
3. Report writing. A report covering the whole training process shall be provided by the consultant at the end of the training.

Areas to be covered during the training should include but not limited to the following:

1. Product Strategy.
2. Product development processes.
3. User experience design.
4. Data analysis.
5. Leadership, Feedback, and teamwork.
6. Product management and launch.

EXPECTED OUTPUTS AND DELIVERABLES

1. Developed modules /content. The consultant shall come up with modules with suitable content and submit these to the FITSPA Team Lead for approval. This should also include the mode of training, i.e., virtual, or physical, time frame per module, nature/type/job role of intended trainees, etc.
2. Training should be conducted as per the approved module. The trainers should follow the syllabus as approved by the FITSPA team.
3. Training Report covering the approved modules. The report will be accompanied by all necessary documentation.

QUALIFICATION, SKILLS AND EXPERIENCE OF THE CONSULTANT

The consultant will possess the following qualifications, skills and experience.

• The applicant should have at least a Master of Business Administration degree, Operations Management, Information Technology or any other related field.
• Minimum of 5 years of technical experience in training of Product Management.
• The successful consultant will have a background in Product management applicable to the digital financial services sector and/or extensive functional experience in Fintech in Uganda or other East African countries, with strong technical skills in project design, implementation, and management.
• Strong analytical skills, exceptional ability in communication and writing.
• Flexibility and ability to operate in diverse cultural settings and with a variety of stakeholders.

PROPOSAL REQUIREMENTS

Interested individuals or companies who meet the above criteria are required to submit their technical and commercial proposals which must include, but not limited to, the following:

• Confirmation of understating of the scope of work via a detailed methodology and approach to the consultancy.
• Evidence of experience in relation to the scope of work and in carrying out similar consultancies in the Fintech, or related, industry.
• The work plan and timelines for undertaking and completing the consultancy and the stated deliverables.
• Details on the qualifications and experience of the team to conduct the consultancy.
• Cost and payment terms of conducting the consultancy per the scope of work.

EVALUATION AND SELECTION CRITERIA

Evaluation and selection of submitted proposals will be based on the following criteria:

• Technical methodology and approach of how the consultancy shall be carried out.
• Proven knowledge and experience of company operations in the Fintech industry.
• The work plan and timelines for completing the consultancy.
• Capabilities and experience of consultant and/or team to conduct the consultancy.
• The cost and payment terms of carrying out the consultancy.

FITSPA reserves the right to contact the stated organization(s) to validate cited past work done by the consultant(s).

SUBMISSION OF PROPOSALS

The deadline for submission of proposals is 5:00pm on 30 th May 2023. 

All proposals should be addressed to the attention of “The FITSPA Finance and Administration Committee.” 

Proposals can be sent via email to info@fitspa.ug or hand delivered to the FITSPA offices on 1st Floor, The Wildlife Tower, Plot 31, Kanjokya Street, by the deadline time and date.

Proposals received after the deadline will not be considered for evaluation.