Scrum Master

Interswitch Limited

Interswitch is an Africa-focused integrated digital payments and commerce company that facilitates the electronic circulation of money as well as the exchange of value between individuals and organisations on a timely and consistent basis. Their vision is to build an Africa where payment is a seamless part of everyday life.

Relevant Experience: 1 – 4 years (Officer) and 5 – 8 years (Frontline Management)

Positions: Officers (4) and Frontline Management (1)

Job Purpose: To manage software development projects in alignment with engineering process, upholding, and reinforcing agile practices in the enterprise and building self-organizing teams.

Key Responsibilities

  1. Implement lean-agile leadership, helps the team embrace SAFe core values, apply SAFe principles and practices. Supports SAFe adoption.
  2. Supports the team rules – Responsible for reinforcing Agile’s lightweight rules like the rules of Scrum, Built-In Quality practices from Extreme Programming (XP), Work in Process (WIP) limits from Kanban, and any other process rules the team has agreed.
  3. Facilitates the team’s progress toward business objectives.
  4. Engage in improving performance in the areas of quality, predictability, flow, and velocity.
  5. Focus on creating increments of value and achieving daily and Iteration goals in the context of the current Program Increment (PI) Objectives. Leads team efforts in relentless improvement.
  6. Facilitates team events, including (where applicable) the Daily Stand-up, Iteration Planning, Iteration Review, and Iteration Retrospective
  7. Supports the Product Owner in managing the backlog and guide the team while facilitating a healthy team dynamic with respect to priorities and scope.
  8. Supports the team in addressing and eliminating issues to improve the likelihood of achieving the objectives of the Iteration/PI.
  9. Escalate issues to close long standing issues threatening achievement of business objectives.
  10. Builds a high-performing team, helps coordinate inter-team cooperation, team’s efforts to continuously improve communications and relationships with other teams.
  11. Facilitates preparation and readiness for ART events like PI Planning, System Demos, and the Inspect and Adapt.
  12. Supports estimations for features and capabilities.
  13. Vendor management
  14. Documentation of agile events, weekly reports and product performance engineering.
  15. Work with stakeholders to continuously think about product performance engineering and seek to reduce production incidences and customer dissatisfaction.

Academic Qualifications: Bachelor's degree in computer science, information technology, or a relevant field preferred.

Professional Qualifications: Certified scrum master, SAFe preferred.

Experience as a scrum master or in a similar role with Working knowledge of agile methodology, techniques, and frameworks, such as SAFe, Scrum or Kanban, to deliver solutions.

Key Skills and Competences

  1. Servant Leadership
  2. Agile Practices
  3. Coaching
  4. Conflict Resolution
  5. Enforcing Rules
  6. Oganizational skills
  7. Communication Skills
  8. Relationship Management
  9. Teaching
  10. Stakeholders & Customers

Work hours: Normal Working Hours (8am - 5pm)

Application: Selection process begins immediately. Please include a cover letter highlighting you experience in some of the relevant skills listed above.