Interswitch Limited
Interswitch is an Africa-focused integrated digital payments and commerce company that facilitates the electronic circulation of money as well as the exchange of value between individuals and organisations on a timely and consistent basis. Their vision is to build an Africa where payment is a seamless part of everyday life.
Relevant Experience: 1 – 4 years for Frontline Officers and minimum of 5 years for Frontline Management.
Positions: Management (2) and Officers (3)
Job Purpose: To provide service continuity and availability of excellent delivery support to Interswitch’s customers by managing and maintaining the applications, platforms, servers and systems that support all in-house products and services.
Key Responsibilities
- Ability to work across teams to continuously analyze system performance in production, troubleshoot reported issues, and proactively identify areas in need of optimization.
- Ability to work within a technical team of support engineers through day-to-day operations and critical incidents.
- Expertise in Linux and Windows operating systems and Shell scripting. Technical experience working with cloud technologies.
- Experience with Chef, Puppet or Ansible, automating all aspects of system and server management. Good understanding of distributed systems and container technology.
- Experience with DNS, Networking and High Availability solutions.
- Proficient in at least one of the following languages: Python, Ruby, Go.
- Ability to work across teams to continuously analyze system performance in production, troubleshoot reported issues, and proactively identify areas in need of optimization.
- Previous experience with developing and driving real time monitoring solutions that provide visibility into site health and key performance indicators.
- Working understanding of IT service management (Incident, Problem, Change and Knowledge management).
- Ability to work within a technical team of support engineers through day-to-day operations and critical incidents.
Academic Qualifications: Good degree in Computer Science /Computer Engineering or other related relevant certificates.
Professional Qualifications: Microsoft Operating Systems & Database Certifications (e.g. MCP), Service Management Certifications (e.g. ITIL) and Project Management Certifications
Key Skills and Competences
- Database Administration
- Capacity management
- Programming principles, techniques and practices
- Availability management
- Knowledge of Platforms
- Knowledge of Products
- Systems Design and Integration
- System Security
- Network Operations/Administration
- Systems knowledge (e.g. Postilion, Stratus)
- Analytical Skills
- Research skills
- Time management
- Communication (Oral & written)
- Attention to detail
- Result oriented
- Ability to work under pressure
Work hours: Normal Working Hours (8am - 5pm)
Application: Selection process begins immediately. Please include a cover letter highlighting you experience in some of the relevant skills listed above.
