IT Manager – True African Limited

The purpose of this position is to ensure the smooth running of the department, and to communicate any relevant information relating to this, to all staff. To ensure the ongoing availability and development of the IT systems and infrastructure so that colleagues can use systems and processes to provide a high-quality service to our clients. meet agreed upon deadlines for all projects.


Managing and Leading Team

  • Work as the Team Lead
  • Manage IT staff by recruiting, training and coaching employees, communicating job expectations and evaluation and appraising their performance. Develop and use KPI’s for all your staff
  • Lead in software architecture and design
  • Lead the software development team, software quality analysis including actual software development
  • Lead the systems security by ensuring that systems and applications are kept secure (Ensure security of data, network access and backup systems)
  • Lead project manager for IT projects o Lead in product development
  • Communicate business needs to the IT team and the reverse


  • Plan, organize, control and evaluate IT and electronic data operations
  • Design, develop, implement and coordinate systems, policies and procedures
  • Identify problematic areas and implement strategic solutions in time
  • Audit systems and assess their outcomes
  • Ensuring that the company’s technological needs are met both in the short and long term
  • Research on new technologies and software that may be needed in the company
  • Ensuring systems uptime – Work with the systems admin


  • Manage IT budget
  • Handle annual budget and ensure cost effectiveness
  • Ensuring deadlines are met within timeline and within proposed budget
  • Customer and Engagement and support
  • Evaluate client needs and recommend software solutions
  • Act in alignment with user needs and system functionality to contribute to organizational policy
  • Identify Customer needs

Vendor Management

  • Select the right vendors – ensuring MOU’s are being followed
  • Manage suppliers on a daily basis
  • Develop relationships through effective communication, honesty and integrity

Microsoft Word – Head of IT Job Description

Skills and Experience

Microsoft Word – Head of IT Job Description

  • Proven working experience as an IT manager or relevant experience
  • Knowledge and understanding of the Software Development Cycle
  • Excellent knowledge of technical management, information analysis and of computer hardware/software systems
  • Expertise in data centre management and data governance
  • Hands-on experience with computer networks, network administration and network installation
  • Ability to manage personnel
  • Previous experience of the management of finance and budgeting in relation to IT purchases, projects and plans
  • Advanced knowledge of PHP, Perl and Golang
  • Advanced knowledge of Databases – MySQL
  • Understanding of SMS/SMPP, USSD, Versioning (Cisco) and Linus networking, Advanced Linux OS knowledge
  • BS in Computer Science, MIS or similar field

Working Environment

  • Position is office based (locally) some level of travel within Uganda and Kenya will be required
  • Normal working hours are 8.30am – 5.30pm
  • Fun working environment
  • Teamwork
  • Regular Team Building

Remuneration Package

  • Competitive Salary
  • 21 days annual holiday
  • Medical Insurance

If anyone is interested or knows anyone who would be interested please apply by sending an email with a copy of your CV to hr@trueafrican.com

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